Better Conversations & Coaching Level 1

Better Conversations & Coaching is a leadership coaching course that gives leaders the skills and confidence necessary to become master communicators.

Better Conversations & Coaching Level 1 is a coaching skills program that gives leaders at all levels and functions the skills and confidence needed to drive performance, enhance engagement, and contribute more to their team by fostering better conversations and practicing formal coaching.

By working in small groups led by a dedicated mentor, participants develop a personal communication and coaching style that works for them and their teams.

Program Agenda:

Kickoff Online Interactive Courses Better Conversations Every Day™ - PART I Better Conversations Every Day™ - PART II Coaching Presence Challenge & Support Next Steps & Accountability
90 minutes Week between kickoff and program start 5 hours 5 hours 5 hours 5 hours 5 hours

Program Start Time:

  • CCL–North America programs begin at 9:00 a.m. Pacific Time (PT) each day.
  • CCL–Europe programs begin at 9:00 a.m. Central European Time (CET) each day.
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There are three easy ways to register for an open enrollment program:

1. Online: Our secure, online registration process allows you to select your desired program date and location, provide your contact and payment information, and submit your form directly through our Web site.

2. Phone: Simply call Client Services in the region where your desired program is located: +1 336 481 7205 (North America), +32 (0) 2 679 09 10 (Europe), or +65 6854 6000 (Asia).

3. Email, Postal Mail or Fax: Download the registration form in Adobe Acrobat (pdf) for your region and submit as indicated on the form. Although available dates change regularly, the most current date and location availability is found on the Dates & Registration page for each program.

CCL programs are focused on providing tailored insights into your unique leadership style and abilities. As such completing any assigned pre-program materials or assessments is critical and required for program enrollment. Specific pre-program assignments will be communicated to you prior to your attendance and with ample time to completion. Because CCL wants to ensure the most accurate information some pre-program materials may not be made available until approximately 8 weeks before the program. Pre-course assignments are a central part of the program experience and their completion will directly impact your program experience and possibly your enrollment status.

Before a program begins, CCL incurs substantial administrative cost related to your registration. Therefore the following fees apply:

Number of Days
before program
Substitutions Allowed Transfer Fee Cancellation Fee
More than 30 days Yes (no fee) None None
15–30 days Yes (no fee) 25% of tuition 50% of tuition
Less than 14 days No 50% of tuition 100% of tuition

Transfers:Transfer requests must indicate the new date and/or new program the participant wishes to attend. 100% of the full tuition is non-refundable if:

  • The participant does not attend another program within 6 months of the original program start date.
  • The participant transfers more than 2 times.

Refunds: Any remaining balance of a cancelled program's payment can be applied to another CCL program within 6 months of the original program date. After 6 months, the balance is non-refundable.

(MOBIS) GSA Schedule 874

The Center for Creative Leadership is proud to be on the Mission Oriented Business Integrated Services (MOBIS) GSA Schedule 874.
CCL provides Federal government clients with a wide range of off-the-shelf and customized MOBIS-related training services and products to include open-enrollment programs, management, organizational and business improvement services, and assessment products.
Our emphasis is on leadership training and development, and we consistently drive superior results through over 40 years of experience and research in the field and our unique approach to developing leadership talent for individuals and organizations to drive performance and results.


Contract Holder
Contract GS-02F-0077T

For more information about purchasing instruments or enrolling in our leadership programs, we welcome you to contact our qualified Client Service Associates at + 1-336-281-6807 (at the prompt, select option 2) who can assist you with identifying resources for your needs as well as clarifying questions regarding our offerings or CCL as a (MOBIS) GSA schedule option.
If you are an employee of a participating (MOBIS) GSA agency, you may also select and verify GSA Schedule qualification during checkout to proceed with your assessment or open-enrollment program registration

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