Leadership Trust: Build It, Keep It

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Author Christopher Evans
ISBN 978-1-60491-603-4
Publisher CCL Press
Guidebooks Ideas Into Action Guidebook
Trust is a mechanism of people’s decision-making processes that mediates nearly every interaction in their lives. Identifying and discussing the specific issues or behaviors that increase or decrease one’s willingness to trust—to be vulnerable to the actions of others—helps leaders increase their comfort in dealing with today’s volatile, uncertain, complex, and ambiguous world. Developing fluency in initiating trust conversations helps both leaders and their colleagues open up to the possibility of creating greater responsibility throughout their relationships, teams, and business units.

Table of Contents

Leadership Trust: Build It, Keep It, CCL Press, 2015
What Is Trust? 1
Types of Trust 4
Taking Action on Trust Issues 12
Individual Trust Conversations 16
Team Trust Conversations 20
Trust and Decision-Making 23
Last Words 28
Glossary 30
Suggested Resources 32

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