Step Up To Conflict Workshop Facilitator Kit

Out of stock
SKU
791-02
€0.00

The Step Up to Conflict workshop is developed by the Center for Creative Leadership (CCL®) in collaboration with the Eckerd College Leadership Development Institute, a valued partner of CCL for over 30 years. We believe that:

  • Conflict is inevitable: When people work together they bring differing perspectives, opinions and motives that can lead to conflict.
  • Conflict is not always bad: Many conflicts — when handled properly — can create an atmosphere of creativity and innovation.
  • Conflict management skills can be learned: While natural ability is helpful, we know these skills can be effectively developed and improved.
  • Mobilizing reframes boundaries to develop community.
  • Weaving interlaces boundaries to advance interdependence.
  • Transforming cross-cuts boundaries to enable reinvention.
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What's in the Facilitator Kit:

  • Facilitator guide — for both live online and face-to-face delivery
  • Flash drive with facilitator tools — slide deck, support videos, internal marketing templates
  • CCL deluxe messenger bag 
  • Participant workbook (for reference)

Note: This is not a stand-alone item. Facilitation of CCL workshops requires the purchase of a participant kit for each individual participant. Participant kits are for those who have ordered the Beyond Bias workshop facilitator kit and require additional participant kits. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.

Step Up to Conflict

How do we directly address conflict in a way that preserves or improves relationships, creates new opportunities, and increases productivity?

Step Up to Conflict equips leaders with skills to effectively manage conflict. Participants will learn how to:

  • Recognize and understand their own conflict “triggers”
  • Understand how different values may contribute to conflict
  • Practice active and passive positive responses to conflict in their workplace
  • Apply the strategies to a workplace conflict situation

Additional Languages:

Please contact your CCL representative to order this kit in additional languages.

How Live Online Kits Work:

  • Live online kits are licensed through CCL's Leadership Accelerator platform and are managed and assigned through an administrator account.
  • Within one business day of purchase, you'll receive an email notification from support@ccl.org to confirm that the kits have been added to your administrator account and are ready to use.
  • If you are a new user to CCL’s Leadership Accelerator, you'll receive an email invitation to the platform, and instructions for getting started, from the same email address.

Shipping & Returns:

  • Orders are shipped ground Monday through Friday, with the exception of U.S. holidays.
  • Ground and expedited orders received by 1:00 p.m. EST Monday through Friday (with the exception of U.S. holidays) are shipped the same day.
  • All orders received after 1:00 p.m. EST are shipped the next business day.
  • United States Post Office (USPS) orders are shipped the next business day.
  • For bulk order shipping rates, contact our Client Development & Experience team at +1 336 545 2810.
  • Returns require an authorization code. To initiate a return, contact our Client Development & Experience team at +1 336 545 2810.

See more shipping information and instructions for making returns.

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