Listen to Understand Workshop Facilitator Kit

In stock

This workshop provides tools and skills to make it easier to learn and practice effective listening. By learning specifically what to do (or avoid doing) to be a better listener, you can encounter fewer misunderstandings, resolve more conflicts, and waste less time.

What's in the Facilitator Kit:

  • Facilitator guide — for both live online and face-to-face delivery
  • Flash drive with facilitator tools — slide deck, support videos, internal marketing templates
  • CCL deluxe messenger bag 
  • Participant workbook (for reference)

Note: This is not a stand-alone item. Facilitation of CCL workshops requires the purchase of a participant kit for each individual participant. Participant kits are for those who have ordered the Beyond Bias workshop facilitator kit and require additional participant kits. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.

Listen to Understand

Being a good listener is vital to a person’s success. Listening to understand is difficult for some, because of the emotional interactions they may encounter. But you can learn how to be empathetic, talk less, and listen more.

Listen to Understand provides tools and skills to make it easier to learn and practice effective listening. Participants will learn how to:

  • Listen effectively
  • Know specifically what to do or to avoid doing to be a better listener
  • Avoid misunderstandings and wasted time
  • Use your superpower of listening to understand to resolve conflicts

Additional Languages:

Please contact your CCL representative to order this kit in additional languages, including:

  • Spanish

How Live Online Kits Work:

  • Live online kits are licensed through CCL's Leadership Accelerator platform and are managed and assigned through an administrator account.
  • Within one business day of purchase, you'll receive an email notification from to confirm that the kits have been added to your administrator account and are ready to use.
  • If you are a new user to CCL’s Leadership Accelerator, you'll receive an email invitation to the platform, and instructions for getting started, from the same email address.

Shipping & Returns:

Orders are shipped ground Monday through Friday, with the exception of U.S. holidays.

Ground and expedited orders received by 1:00 PM EST Monday through Friday (with the exception of U.S. holidays) are shipped the same day.

All orders received after 1:00 PM EST are shipped the next business day.

United States Post Office (USPS) orders are shipped the next business day.

If you have questions about bulk order shipping rates, contact Client Services at +1 336 545 2810.

Important Notes:

  • CCL cannot ship to Post Office boxes; a street address is required.
  • If USPS is the selected shipping option, duties and taxes (including value added tax) are the recipient’s responsibility and may vary depending upon the destination.
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