Step Up To Conflict Workshop Participant Kit

In stock
SKU
791-kit
$99.00

The Step Up to Conflict workshop is developed by the Center for Creative Leadership (CCL®) in collaboration with the Eckerd College Leadership Development Institute, a valued partner of CCL for over 30 years. We believe that:

  • Conflict is inevitable: When people work together they bring differing perspectives, opinions and motives that can lead to conflict.
  • Conflict is not always bad: Many conflicts — when handled properly — can create an atmosphere of creativity and innovation.
  • Conflict management skills can be learned: While natural ability is helpful, we know these skills can be effectively developed and improved.
  • Mobilizing reframes boundaries to develop community.
  • Weaving interlaces boundaries to advance interdependence.
  • Transforming cross-cuts boundaries to enable reinvention.
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What's in the Participant Kit:

  • Participant workbook
  • CCL's Resolving Conflict guidebook
  • Values Explorer card set
  • Conflict cards
  • CCL signature pen (face-to-face kits only)

Note: This is not a stand-alone item. Facilitation of CCL workshops requires the purchase of a participant kit for each individual participant. Participant kits are for those who have ordered the Beyond Bias workshop facilitator kit and require additional participant kits. Each participant kit includes a single-use user license, and purchase is required for each participant every time the content is delivered.

Step Up to Conflict

How do we directly address conflict in a way that preserves or improves relationships, creates new opportunities, and increases productivity?

Step Up to Conflict equips leaders with skills to effectively manage conflict. Participants will learn how to:

  • Recognize and understand their own conflict “triggers”
  • Understand how different values may contribute to conflict
  • Practice active and passive positive responses to conflict in their workplace
  • Apply the strategies to a workplace conflict situation

Additional Languages:

Please contact your CCL representative to order this kit in additional languages.

How Live Online Kits Work:

  • Live online kits are licensed through CCL's Leadership Accelerator platform and are managed and assigned through an administrator account.
  • Within one business day of purchase, you'll receive an email notification from support@ccl.org to confirm that the kits have been added to your administrator account and are ready to use.
  • If you are a new user to CCL’s Leadership Accelerator, you'll receive an email invitation to the platform, and instructions for getting started, from the same email address.

Shipping & Returns:

Orders are shipped ground Monday through Friday, with the exception of U.S. holidays.

Ground and expedited orders received by 1:00 PM EST Monday through Friday (with the exception of U.S. holidays) are shipped the same day.

All orders received after 1:00 PM EST are shipped the next business day.

United States Post Office (USPS) orders are shipped the next business day.

If you have questions about bulk order shipping rates, contact Client Services at +1 336 545 2810.

Important Notes:

  • CCL cannot ship to Post Office boxes; a street address is required.
  • If USPS is the selected shipping option, duties and taxes (including value added tax) are the recipient’s responsibility and may vary depending upon the destination.
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